Reservation Supervisor for GCC and Jordan Departments / Valley of Tourism

Job Description

Tursab A Licenced VOT Travel, located in Osmanbey, looking for Reservation Supervisor for GCC and Jordan Departments. Valley of Tourism, where we put the emphasis on our people, are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment.

– Quick respond of all incoming enquiries from agencies
– Assisting agencies on quick basis, help them finalize reservations Taking reservations, cancellations, confirmations or any other enquiries and inputting amendments into the system
– Answer questions about other services such as transfers, tours, restaurant bookings, etc.
– Handles all special requests appropriately
– Follow sales techniques to maximize revenue
– Prioritise agencies satisfaction
– To be responsible to materialize the maximum number of requests and reservations

Required Skills
– University degree
– Minimum 1-5 years of experience at the same position and sector
– Fluency in English both writing and speaking
– Additional language (Arabic) is beneficial
– Strong computer skills, including MS Office
– Knowledge of Sejour is imperative
– Ability to work in flexible hours and under pressure in a fast paced environment
– Strong verbal and written communication skills
– Strong negotiation skills
– Strong interpersonal and problem solving abilities
– Dynamic, hardworking, creative and self confident team player
– Highly responsible & reliable
– Living at European side of Istanbul

Contact: hr@vot.com.tr